Protect what
you've built.
A website without ongoing care degrades. Speed drops. Vulnerabilities accumulate. Conversions drift downward. We prevent all of that — and actively improve on what's already working.
The Reality
Websites aren't
set-and-forget.
Every month your website goes without maintenance, the risk profile grows. Dependencies age. Plugins and packages accumulate security vulnerabilities. Browsers update and layouts break. Performance degrades as third-party scripts add weight.
Most businesses only notice this when something breaks visibly — a payment form stops working, the site goes down before a campaign launch, or Google's Core Web Vitals report flags a drop in rankings. By then, the cost of fixing it is significantly higher than the cost of preventing it.
We provide ongoing maintenance so that none of this happens quietly. And where there is room to improve — performance, UX, conversion — we identify it and implement it systematically.
Website Maintenance
A website without active maintenance accumulates risk. Dependencies become outdated, security vulnerabilities surface, third-party integrations break, and performance degrades without anyone noticing — until it causes a problem. We handle all of it on a regular schedule so you can focus on running your business instead of babysitting your website.
What's Included
- Monthly dependency and package updates
- Security patch monitoring and application
- Uptime monitoring with incident alerting
- Broken link and error page scanning
- SSL certificate management
- Backup verification and restore testing
- Monthly status report
Performance Optimization
Site speed is not just a technical metric. It directly affects your search rankings, your conversion rate, and your users' perception of your brand. A one-second delay in load time reduces conversions by 7% on average. We run comprehensive performance audits and systematically eliminate the bottlenecks that are costing you traffic and revenue.
What's Included
- Core Web Vitals audit (LCP, FID/INP, CLS)
- Image optimisation and next-gen format conversion (WebP, AVIF)
- JavaScript bundle analysis and code splitting
- Critical CSS and render-blocking resource resolution
- CDN and caching strategy implementation
- Database query optimisation
- Before/after performance report with Lighthouse scores
UX Optimization
User behaviour data tells you what is broken before users tell you directly. We use heatmaps, session recordings, and funnel analysis to identify where visitors are dropping off, what is confusing them, and what changes will meaningfully improve their experience. Every UX recommendation is backed by data, not guesswork.
What's Included
- Heatmap and click-tracking setup (Hotjar or Microsoft Clarity)
- Session recording analysis
- Conversion funnel mapping and drop-off identification
- A/B test design and implementation
- UX improvement recommendations with priority ranking
- Implementation of approved UX changes
Technical Improvements
Technical debt doesn't announce itself — it just slows everything down. Adding new features takes longer. Bugs are harder to trace. Onboarding a new developer becomes a multi-week exercise. We audit your codebase and infrastructure and implement the improvements that remove friction, improve reliability, and make your product faster to iterate on.
What's Included
- Codebase audit and technical debt assessment
- Refactoring high-risk or high-friction components
- Accessibility improvements (WCAG 2.1 AA compliance)
- TypeScript migration for JavaScript codebases
- Test coverage implementation (unit and integration)
- CI/CD pipeline setup or improvements
- Documentation for critical systems
Retainer Plans
Ongoing care, scoped to your needs
Essentials
For small websites that need the basics covered.
- Monthly updates
- Uptime monitoring
- Security patches
- Monthly report
Growth
For growing businesses with active traffic and content.
- Everything in Essentials
- Performance monitoring
- UX data tracking
- Quarterly audit
- 2 hours of improvements/month
Partner
For product teams who need ongoing technical support.
- Everything in Growth
- Priority support SLA
- 8 hours of improvements/month
- Monthly strategy call
- A/B testing support
All plans are billed monthly. Pricing discussed on enquiry based on site complexity and current state.
Ready to Start?
Let's build something
worth using.
Share your project with us. We'll respond within 24 hours with a clear path forward — no commitment required.